Cheap Air Tickets & Airline Reservations Online

15 hours ago

R

Roman was Very effective and efficient In assisting me with this processing/ticket sincerely Rhonda Carlson

5 days ago

w

Wade was very helpful and helped me with my flight

10 days ago

v

Denzel was really nice and helpful, all my concerns were addressed and taken care of.

11 days ago

f

Wade was my customer service agent, he was very patient, understanding & careful about assisting me. I really did appreciate his amazing customer service.

12 days ago

A

I am Audie Shipman and I set up and paid for the e-tickets for Kendra Austin. Unfortunately for me , I discovered about 20minutes before departur, that Kendra was going to be a no show and even worse for me, a bold faced liar. I’ll not go into the heartbreak phase , I own that myself. But I have a reputation to maintainand a responsibility to call American Airlines. It’s very embarrassing to even make this call and it’s now time for departure. I’m going to tell the truth and must do this without focusing solely on the liar involved. I was too blame for trusting but my focus was about a true apology and American Airlines know I respect there time and efforts in procuring these now unused tickets. American Airlines can be proud as Hell of a Super Employee named Ella. And I’m thankful and have prayed that thanks that she picked up my call. I’m 67, retired , traveled all over the country in my career as a Union Lineman and have traveled with American Airlines many times. I’ve been around and I know business and I know people. Ella was totally professional but possess a heart and attitude that could calm Goliath. She was a professional and yet I could tell her sincerness to me , the customer. She went thru her checklist and I never did feel I was on hold. She thanked me for my honesty! Who does that anymore? I was truly satisfied and it could have stopped right there. Personally, I’ve been experiencing more lows than highs in life , just like everyone on earth does. But the courtesy she used in this situation was definitely turning the tide positive for me. In my admission of guilt , I mentioned that I was calling to do the right thing. It was not about “ let’s make a deal”! I knew I was at a loss but I want no tarnished reputation with American Airlines. Ella put in a request of cancellation and I will be refunded $200. Yes I say she’s a Super Employee and there should be more like her! She didn’t give away any of the companies money! I will , myself travel by air again in my future. But I won’t be checking for cheap flights. I’ll be calling this number for Ella and have her set it up. This is Ella’s natural way and persona. She is dedicated and proficient 101+! But the “people person heart” I feel is born. But I have no doubt she could teach it open young minds. American Airlines has a diamond and it’s not in discize and don’t have a speck of rust on it. Thank you.

49 days ago

D

Olympia was very accommodating during my call. This is the first time I used Lookbyfare and I didn't realize I should opt in for electronic check in and boarding pass. I called for assistance and Olympia explained the option to me and offered to email the boarding passes to me. I am now ready to celebrate Thanksgiving with family whom I haven't seen in a year.

50 days ago

B

The representative Olympia that I spoke with was very very professional and most of helpful. She had the nicest Tone of voice. Much better than the rep I spoke with yesterday.

51 days ago

E

Online support I chatted with Davis from online support and received help above and beyond my expectations.